One-Stop Shops (OSS) are at the heart of Europe’s transition to sustainable homes. They’re helping citizens renovate their properties, slash energy waste, and build a greener future.

Now, it’s time to amplify their impact.

If you run a One-Stop Shop, the EU Peers’ survey is your chance to showcase how your OSS operates, the challenges you overcome, and the real-world results you deliver. From energy audits and renovation projects to customer engagement and supporting vulnerable households, your work is transforming communities. But to drive meaningful change at a national and European level, we need your voice.

This survey dives into the nuts and bolts of your operations: your organisational setup, services, funding, and policy needs, to build a stronger case for the support you deserve.

Whether you’re tackling energy poverty or pioneering innovative solutions, your insights will help shape evidence-based policies that work for you.

Who should take part?

  • OSS providers and energy agencies
  • Local and regional authorities
  • Networks and policymakers involved in integrated renovation services

Why participate?

Your input will feed into a comprehensive European analysis, giving policymakers, funders, and practitioners the data they need to champion your cause. All responses are confidential and will only be shared in aggregated form. Plus, you’ll receive a detailed report on the findings, so you can see how your work fits into the bigger picture.

This is your opportunity to influence the future of sustainable renovation. Don’t miss out. Your expertise could redefine policy for years to come. Fill out the survey by the 30th of April 2026!