Empowering Citizens to Renovate: Examples of One-Stop Shops
About the Event
Co-organised by Renovate Europe and FEDARENE’s Working Group on Renovation OSS, this webinar will showcase concrete examples of one-stop shops from across the EU and examine the lessons they offer for accelerating renovation across different national and local contexts.
Amid geopolitical instability, soaring energy costs, and escalating climate pressures, the urgency to accelerate the renovation of residential buildings has never been greater. Renovation is a critical lever, not only for reducing energy demand and emissions but also for enhancing living standards and boosting Europe’s energy resilience.
While policy frameworks, financial incentives, and regulatory tools exist to support renovation, many citizens still encounter substantial barriers. Navigating technical solutions, securing funding, and managing administrative processes can be daunting without tailored guidance.
Recent findings from the Buildings Performance Institute Europe’s Healthy Buildings Barometer reveal strong public support for stricter regulations to ensure buildings are designed and maintained to safeguard health and well-being. However, the survey also underscores widespread uncertainty among citizens about where to begin and what solutions are available.
In this landscape, regional one-stop shops (OSS) play a pivotal role. By offering integrated, localised support, from technical advice to financial and administrative assistance, they simplify the renovation process, making it more accessible and effective for homeowners and communities.
Objective of the Webinar
This webinar will spotlight successful regional OSS models across the EU, exploring their strategies, challenges, and best practices. It will examine how these locally embedded services can be scaled and adapted to accelerate renovation in diverse contexts.
The discussion will bring together energy agency representatives, policymakers, industry experts, and local authorities to assess how OSS can better empower citizens throughout their renovation journey, from initial planning to project completion.
Agenda
10:00
Introduction – Adrian Joyce, Campaign Director, Renovate Europe Campaign
10:03
Guidelines on setting up and managing one-stop shops – Adrien Bullier, Senior Project Advisor on Energy Efficiency Finance, CINEA
10:13
Q&A
10:20
Regional one-stop shops in action – Mariangela Luceri, Lead of FEDARENE Working Group on Renovation One-Stop Shops, FEDARENE
10:30
Home renovation services and third-party financing in France – Sébastien Descours, co-fondateur of FIDEO – Banque de la Rénovation, ORFEE project
10:40
Renov-AID one-stop shop experience in Slovenia – Ana Tisov, Field Expert in Building Environment, IRI UL (University of Ljubljana), Slovenia
10:50
The RENOSS model in Italy – Marco Costa, Agency for Energy and Sustainable Development (AESS), Italy
11:00
SHEERenov+ one-stop shop project in Bulgaria – Tzveta Naniova, Executive Director of BACC JSC, Renovate Bulgaria
11:10
Q&A
11:30
End
