How to implement Integrated Home Renovation Services – Examples from Europe

On 15th March 2022, Opengela and the Covenant of Mayors – Europe invite other IHRS from around Europe to show how they set up their One-Stop-Shop and their particularities.

The 15 March 2022 from 10:00 to 12:00 Brussels time

Urban regeneration is one of the key sectors for an energy-efficient Europe. Because only 1% of buildings undergo energy-efficient renovation every year, effective action is crucial to making Europe climate-neutral (net-zero emissions) by 2050.

Following the publishing of the European Commission’s Proposals for revision of pieces of legislation, as part of the Green Deal, special attention was given to the renovation of buildings. However, building renovation is not always an easy path to follow for all citizens. Apart from the typical burden when one renovates its home, the difficulties to find and afford certified professionals may be one too many. To counter this downfall, many cities and regions in Europe have developed services to help their population in their renovation journey.

This includes the Integrated Home Renovation Services (IHRS), like one-stop-shops or online platforms, which play an important advice and information centre for citizens or professionals. Integrated Home Renovation Services is a hot topic, as proofs in the publication of Adrien Bullier and Christophe Milin: Towards large-scale roll out of “integrated home renovation services” in Europe.

In this joint webinar, Opengela and the Covenant of Mayors for Climate and Energy – Europe invite other IHRS projects and programmes from around Europe to show how they set up their One-Stop-Shop and their particularities.


10:00WelcomingJose Ramon Lopez, Basque Country Energy Agency – EVE
10:10Climate-neutrality by 2050, the New Commitments of the Covenant of Mayors – EuropeMariangela Luceri, Covenant of Mayors Europe Office
10:20Towards large-scale roll out of “integrated home renovation services” in EuropeChristophe Milin, CINEA
10:35Superhomes2030Stephen O’Connor, Electric Ireland Superhomes, Ireland
10:55GIDomusJordi Ayats, Municipality of Olot, Spain
11:15OpengelaIgnacio de la Puerta Rueda, Basque Government, Spain (TBC)
11:35 Q&A
12:00Greetings and closure of the webinarJose Ramon Lopez, Basque Country Energy Agency – EVE


Please avoid special characters and accents: é, à, ù, ç, etc.

Meet the speakers

Photo by Christophe Milin

Christophe Milin works at the European Commission’s Climate, Infrastructure and Environment Executive Agency (CINEA) on actions to support local public authorities and trigger energy efficiency investments, supported by the Horizon 2020 and LIFE programmes. Together with his colleague Adrien Bullier, they published “Towards large-scale roll out of “integrated home renovation services” in Europe” at the ECEEE summer study 2021.

Mariangela Luceri has experience in project and financial management of EU projects financed by Interreg Europe, Interreg MED, Horizon 2020 and Erasmus Plus. She is currently a member of the Core Management Team of the European City Facility, and she is also part of the Covenant of Mayors – Europe Office, coordinating the Helpdesk of the initiative and the engagement of regional and sub-regional authorities.

Photo by Mariangela Luceri
Photo by Electric Ireland Superhomes

Stephen O’Connor is Managing Director at Electric Ireland Superhomes. Stephen has 25 years of experience in the Energy & Telecom industries both in the public and private sector, working across Corporate Finance and Public Policy.  As former Director of Corporate Finance at KPMG, Stephen spent two terms at the Department of Environment, Climate & Communications working as Special Adviser to the Secretary-General and also as Energy Policy Adviser to The Minister. Most recently, Stephen was Director of Corporate Affairs at SIRO from 2015 until 2020.

Jordi Ayats Reixach is a Civil Engineer and Director of Fundació EuroPACE.

Fundació EuroPACE is a non-profit organization aiming to combat climate change while improving the health and well-being of citizens through Urban regeneration. He is responsible for DOMUS, such as GarrotxaDomus or GiDomus, an Integrated Home Renovation Program to boost buildings’ decarbonisation.

Photo by Jordi Ayats
Photo by Ignacio de la Puerta Rueda

Ignacio de la Puerta Rueda is the director of Territorial Planning and Urban Agenda of the Basque Government. He is an architect and has experience in strategic planning, urban planning and quality processes.

Until 2007, he was Director of the Urban Planning Area and the General Plan Office at the Eibar City Council, which is where one of the Pilot offices of the Opengela project, that he coordinates, is located.

Meet the moderator

Since 2002, Jose Ramon Lopez has worked for the Basque Country Energy Agency’s (EVE’s) International Department, where he is now International Area Manager within the Technical Department. He has participated in numerous projects financed by the EC, in both the definition of proposals and in the execution/coordination of the work. In addition to that, Mr López has worked on technical assistance projects related to energy efficiency and renewable energy sources in Latin America in projects funded by multilateral institutions.

Photo by Jose Ramon Lopez