The EU’s path forward for one-stop shops

As the European Union advances its climate and energy objectives, two key legislative instruments—the revised Energy Performance of Buildings Directive (EPBD) and the Energy Efficiency Directive (EED)—are set to significantly influence the development and operation of one-stop shops (OSS) across Europe. These Directives provide both a legal and policy framework to drive building renovations, energy efficiency improvements, and a more integrated approach to supporting citizens and businesses in achieving these goals.

To kick off the new policy series of the EU Peers initiative, we will begin with a practitioner-focused briefing that zeroes in on the European policy landscape and its practical implications for one-stop shop operators. This session will not only update participants on the latest policy developments but also offer insight into how these frameworks formally recognise and embed the one-stop shop model as a central tool in delivering the EU’s energy transition.

A key focus of the session will be the expectations placed on EU Member States during the transposition of the EPBD and EED into national law. Countries are now required to create supportive regulatory and operational conditions for one-stop shops—particularly in relation to the Renovation Wave strategy, citizen engagement, technical assistance, and access to finance.

For regional governments and energy agencies, the implementation of these directives presents both opportunities and challenges. These bodies will play a crucial role in translating EU-level policy into effective, on-the-ground initiatives. Regional energy agencies, in particular, can act as catalysts for OSS development by coordinating local actors, tailoring solutions to community needs, and ensuring that support structures are inclusive and accessible.

The EPBD introduces provisions that encourage the creation of integrated renovation services, with one-stop shops at the heart of delivering homeowner-centric solutions. The EED, on the other hand, strengthens obligations on energy savings and public sector leadership, further emphasising the need for accessible, streamlined advisory and support mechanisms.

To help participants navigate this evolving policy environment, the session will also highlight current funding opportunities under the LIFE programme, which can be leveraged to set up or expand OSS operations.

Finally, the event will include an interactive segment for peer-to-peer exchange, allowing practitioners to share their experiences, identify gaps in the current policy framework, and discuss the practical requirements needed to make one-stop shops an effective part of the energy transition in every region.

This is the first in a series of EU Peers online events focusing on policy. Future sessions will delve deeper into national-level implementation and challenges, helping local actors stay ahead of regulatory changes and seize emerging opportunities.